Terms & Conditions

Faulty goods only can be repaired or refunded within 14 days of purchase. Refunds are solely at the discretion of the Rad Guitars team.

Any faulty goods won’t be eligible for repair or refund for reasons as below marked with an asterisk *:

* Incorrect power supply used

* General misuse

* Accidental damage

* Products you received over 14 days ago

* Changed your mind about making a purchase

* Products or packaging returned to us in poor condition

* Products which have been specially ordered or customised for you

All goods must be returned in exactly the same condition as they were received at the buyers expense, fully insured and tracked.

All our items are used, second hand, vintage and or unique items. As such although we endeavour to disclose fully the condition of items there is a margin of allowance for perceived descriptive wear.